
FAQs
Please find the answers to our Frequently Asked Questions below.
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If your query is not covered, then you can get in touch with us here.
Simply head to our bookings page and enter your desired date, time and number of guests to see our availability.
If your desired slot does not show on our booking system, it will currently be fully booked. Please do keep an eye on the booking page as it is live and any cancellations will show there. We do also take a limited number of walk ins each day but this cannot be guaranteed.
That is not a problem, we can re-book you in. Unfortunately we do not have a phone number on site so all correspondence is via email – if you cancel outwith 72 hours of your booking your deposit will be refunded.
Unfortunately we cannot allow under 18s within the premises.
Yes, well behaved dogs are allowed in all areas of the venue and water bowls are available. We love dogs so as long as they stay with your party, they are more than welcome.
Yes, for all availability please see our bookings page.
We have a limited food offering, with mezze and charcuterie boards available. Please note that due to limited spacing we are not able to cater for all allergens.
A deposit for a Secret Dome is £50 and will be charged to each booking, this will be redeemed from your bill during your visit. For full terms and conditions please see our bookings page.
To ensure the best view possible from our domes, we had to move a little bit further away from the toilets. We are sorry for any inconvenience this causes.
We are working hard to deliver the best experience possible over the festive period, sign up to our newsletter to be the first to know when the reservations are open.
